Bismillah. The information provided on Healing Trip ("we," "us," or "our") website healingtrip.site is for general informational and educational purposes only. By using our website and services, you agree to the terms outlined in this disclaimer.
1. General Information Disclaimer
All information on this Site is provided in good faith. However, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.
The content on this Site, including but not limited to text, photos, graphics, images, videos, and other materials, is intended to provide general information about travel destinations, activities, and services in Bali. It should not be considered as professional advice, and you should not rely on it as the sole basis for making decisions.
UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.
2. Travel and Adventure Activities Disclaimer
2.1 Inherent Risks
Adventure activities such as white water rafting, ATV riding, trekking, cycling, and other outdoor activities involve inherent risks, dangers, and hazards. These risks include but are not limited to:
- Physical injury, including serious injury or death
- Property damage or loss
- Exposure to weather conditions and natural elements
- Encounters with wildlife
- Equipment failure or malfunction
- Human error or negligence (yours or others)
- Transportation accidents
- Changes in weather, terrain, or conditions without notice
By participating in any adventure activity booked through our Site, you acknowledge that you understand and accept these risks. You agree that you are voluntarily participating in these activities at your own risk and assume all risks associated with such activities.
2.2 Health and Fitness Requirements
Many adventure activities require a certain level of physical fitness and health. It is your responsibility to ensure that you are physically and mentally fit to participate in the activities you book. You should:
- Consult with a physician before participating if you have any medical conditions, injuries, or concerns
- Disclose any medical conditions, allergies, or physical limitations to us and activity providers
- Not participate if you are pregnant, have heart conditions, or other serious medical issues
- Follow all safety instructions provided by guides and instructors
- Use all required safety equipment properly
We are not responsible for any injury, illness, or health complications that arise from participation in activities, especially if you failed to disclose relevant medical information or did not follow safety instructions.
2.3 Age and Weight Restrictions
Many activities have age, weight, and height restrictions for safety reasons. It is your responsibility to ensure that you and all members of your party meet these requirements before booking. We reserve the right to refuse participation to anyone who does not meet the requirements or whose participation may endanger themselves or others.
3. Third-Party Services and Providers
3.1 Independent Contractors
Many of the activities, tours, and services offered through our Site are provided by independent third-party operators, vendors, and service providers. These providers are independent contractors and not employees or agents of Healing Trip.
While we carefully select our partners and strive to work only with reputable providers, we do not control and are not responsible for the acts, omissions, errors, or negligence of these third-party providers. Your relationship with these providers is directly between you and them.
3.2 External Links
Our Site may contain links to external websites, services, or content that are not owned or controlled by us. We do not endorse, guarantee, or assume responsibility for the accuracy, reliability, or content of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
4. Pricing and Availability
4.1 Price Changes
All prices displayed on our Site are subject to change without prior notice. Prices may vary based on:
- Season and demand
- Currency exchange rates
- Supplier price changes
- Government taxes and fees
- Special promotions or discounts
While we strive to keep pricing information accurate and up-to-date, errors may occur. In the event of a pricing error, we reserve the right to correct the error, revise the reservation, and charge the correct price or cancel the reservation.
4.2 Availability
All bookings are subject to availability. We cannot guarantee that specific activities, dates, or services will be available at the time of booking. In the event that a booked activity is unavailable, we will:
- Offer alternative dates or times
- Suggest similar alternative activities
- Provide a full refund if alternatives are not acceptable
5. Weather and Natural Conditions
Adventure activities are heavily dependent on weather and natural conditions. Activities may be modified, postponed, or canceled due to:
- Adverse weather conditions (heavy rain, storms, high winds)
- Unsafe water levels or currents
- Natural disasters (earthquakes, volcanic activity, landslides)
- Environmental hazards
- Government or authority directives
In such cases, we will make reasonable efforts to reschedule or provide alternatives. If rescheduling or alternatives are not possible, you will receive a full refund. However, we are not liable for any additional costs or losses you may incur due to such changes.
6. Personal Belongings and Valuables
You are responsible for the safety and security of your personal belongings, valuables, and equipment during activities. We strongly recommend:
- Not bringing valuable items on activities
- Using lockers or secure storage when available
- Using waterproof cases for electronics
- Obtaining travel insurance that covers personal belongings
We are not responsible for loss, theft, or damage to personal belongings, whether caused by weather, water, third parties, or any other cause.
7. Photography and Documentation
Photos and videos taken during activities may be used for marketing purposes unless you explicitly opt-out. By participating in activities, you grant us permission to use such media. If you prefer not to be photographed or filmed, please inform your guide at the beginning of the activity.
While we strive to provide quality photo and video services, we cannot guarantee specific results or capture of every moment. Weather, lighting, and other conditions may affect the quality of documentation.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HEALING TRIP, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Site
- Any conduct or content of any third party on the Site
- Any content obtained from the Site
- Unauthorized access, use, or alteration of your transmissions or content
- Participation in any activities booked through the Site
- Actions or omissions of third-party service providers
Our total liability for any claims arising from or related to the Site or our services shall not exceed the amount you paid us for the specific service giving rise to the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless Healing Trip and its licensors, service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms
- Your use of the Site or services
- Your participation in any activities
- Your violation of any third-party rights
- Any injury or damage to yourself or others caused by your actions
10. Insurance
We strongly recommend that all travelers obtain comprehensive travel insurance before participating in any activities. Your insurance should cover:
- Medical expenses and emergency evacuation
- Personal accident and liability
- Trip cancellation and interruption
- Loss or damage to personal belongings
- Adventure activities coverage
While we provide basic insurance coverage for some activities, this may not be sufficient for all circumstances. It is your responsibility to ensure you have adequate insurance coverage.
11. Cultural Sensitivity
Bali has a rich cultural heritage and unique customs. As a visitor, you are expected to:
- Respect local customs, traditions, and religious practices
- Dress appropriately, especially when visiting temples
- Behave respectfully in sacred places
- Follow photography guidelines at cultural sites
- Be mindful of local sensitivities
We are not responsible for any offense caused by your failure to respect local customs and traditions. Ignorance of cultural norms is not an excuse for disrespectful behavior.
12. Changes to This Disclaimer
We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site after any changes constitutes your acceptance of the new terms. We encourage you to review this disclaimer periodically.
13. Governing Law
This disclaimer shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from or related to this disclaimer or your use of our services shall be subject to the exclusive jurisdiction of the courts in Bali, Indonesia.
14. Contact Information
If you have any questions about this disclaimer, please contact us:
- Email: legal@healingtrip.site
- Phone: +62 812-3456-7890
- Address: Jl. Raya Ubud No. 123, Gianyar, Bali 80571, Indonesia
BY USING OUR SITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS DISCLAIMER, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MAY NOT ACCESS OR USE OUR SITE OR SERVICES.
We wish you a safe, enjoyable, and memorable adventure in Bali. May your journey be blessed and filled with wonderful experiences! Jazakallah khair.